Abstract:
The present study focuses on examining the effects of rebranding the celebrity, using
Miley Cyrus as a case study. The concept of celebrities as brands entails the theories
of identity and personal branding. In the case of Miley Cyrus, the celebrity presents a
situation where the brand image has noticeably changed. Prior to 2013, Cyrus
exhibited an identity that was more in-line with that of the Disney brand image.
However, at the 2013 VMAs (Video Music Awards), Cyrus presented a new brand
identity that was a complete departure from her previous image and was widely
considered to be controversial. The motivation for this paper is to explore the concept
of celebrities as brands and how altering or evolving an existing celebrity brand image
can affect the public consumption of that brand.
The primary aim of this study is understand the consumer (Generation Y) reactions to
the change in the celebrity brand, in order to examine the effects of rebranding the
celebrity brand in terms of the consumer. In order to address this research problem
two additional questions are addressed through the theory and analysis. The first
question explores the issue of identity, how identity is constructed and the motivations
behind celebrity attachment. The second question explores the concept of the
celebrity and how the celebrity brand is constructed in relation to the consumer. In
order to address the research problem this study adopts a mixed method research
design, using an integration of both qualitative and quantitative research designs.
Field research and non-experimental design are used as a means of data collection
methods. Convenience and snowball sampling are used with the following population
parameters: participants are between the ages 18-25 and have an existing knowledge
of Miley Cyrus. This study makes use of the research instruments of standardised,
open-ended interviews and a combination of open-ended surveys and self-completion
questionnaires.
The findings presented in the study suggest that our sense of self is constructed using
brands as signifiers of who we are to others. It suggests that constructed identities are
fluid and under constant revision. It also proposes that in terms of celebrity
attachment, consumers align with brands that reflect a shared narrative. In the case of
Miley Cyrus, the findings put forward that there is no complete rejection or
acceptance of brand change, but rather consumers are selective in the acceptance,
rejection, and adaption of elements of that change. The case study also suggests that
changes in a brand run the risk of alienating consumers, however, they could begin to
resonate with new consumers. The findings presented in the study suggest that the
celebrity brand is constructed by the consumer based on their own identity.
The implications of the findings are that, in terms of consumer reactions to change in
celebrity brands, consumers are selective in their identification with celebrity brands
and there is no complete acceptance or rejection as identity is a fluid construct.
However, as is evident in the case study of Miley Cyrus, extreme brand changes
destabilise the brand image and impact on the consumer connection to that identity
construct as the very nature of the original relationship has been altered